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Health & Safety

Health

Please do not attend any performance if you or someone close to you is exhibiting symptoms of COVID-19, have tested positive in the past 14 days, or have been in close contact with someone who has. If you are ill at any time in the two weeks prior to your performance, please contact us prior to the start of your performance.

Event spaces are sanitized before each event. Frequently touched surfaces are sanitized during events, and hand sanitizer stations are available throughout our venues. We have modified our HVAC systems to include MERV-13 filtration, increase outside air intake, and disinfect the airflow during events. Additionally, our venues are mobile-only ticketing.

Masks are encouraged but not currently required for events at the Civic Center Music Hall or Hudiburg Chevrolet Center. Proof of vaccination is not currently required for any events at our venues.

If your event is cancelled for any reason, including local and state government restrictions, we will exhaust every option possible including show-to-show exchanges, account credit, or refunds upon request. This applies only to the account holder who purchased directly from the Civic Center Box Office. Tickets purchased from resellers are not covered.

We continually monitor the situation and in an effort to follow the most up-to-date recommendations from health officials, we will update these policies as new information is presented. Notice may not be given.

Security

For the comfort and safety of patrons, staff, performers and partners, the following security measures are in place for all events at the Civic Center Music Hall. These measures may be in place while attending events at the Hudiburg Chevrolet Center.

  • Bags larger than 14” x 14” x 6” and backpacks are prohibited.
  • All patrons must pass through a security scanning terminal that will screen for knives and weapons.
  • Knives and weapons are strictly prohibited. Firearms are not allowed on City or State property per Oklahoma State Law 21 O.S. § 1277.

Those who violate any of these policies will be asked to return items to your vehicles and/or may not be admitted. We will not store bags or personal belongings.