Service Animal Policy

Service animals are permitted wherever people are allowed, unless, the animal poses a direct threat to the health and safety of others, creates a fundamental alteration (such as interfering with the performance or patron experience), is not housebroken, or is not under the control of the person with the disability, as determined by  management.

A service animal must be a dog that is trained to perform a task for the benefit of an individual with a disability. Under limited circumstances a miniature horse may be permitted as a service animal. Patrons who have questions about ADA definitions and requirements should visit

Emotional support animals, comfort animals, therapy animals, and pets are not permitted.

Booster Seats

A limited number of booster seats are available on a first-come, first-served basis for performances in the Thelma Gaylord Theatre. Booster seats may be checked out at the welcome table on the east side of the elevators in the lobby.

We strive to ensure our performances and facilities are accessible to all of our patrons. If you have questions or would like to receive additional information about accessibility at the Civic Center Music Hall or the Hudiburg Chevrolet Center, please click here to contact us. For additional information, assistance, or an accommodation not mentioned below, contact our Accessibility Services at (405) 594-8268 or email