There are two ice machines located in the facility. The recommended machine is located in the basement of the north side by the pit entrance. An additional machine is located in the kitchen of the event hall on the east end of the building on the first tier. Please check with the house first in case the event hall is being used.
Wireless internet is available throughout the facility. The password is available from the Technical Director or the Stage Manager. Password is given to the Company Manager or Stage Manager for distribution and regulation among the company.
The loading dock is located off of Couch Drive at the NW corner of the building. It has direct access to the stage via a set of "elephant doors" measuring approximately 20' in height and 10' in width. Please contact us if any pieces measure over 9' in width in order to verify that handles and doorstops will not interfere. Three (3) loading dock bays can accommodate up to three (3) fifty-three foot semi-trailers at a time. The openings of the semi-trailer loading dock doors are 8' x 12' and are operated mechanically via button control inside the dock. Moving the rear axle of the trucks to their back position assists in matching the truck bed and dock height. In order to level truck beds with the dock, trucks are back down the street-level ramp and each bay either has a drop-down dock leveler (2 bays) or elevator lift (center bay). Additionally, the Civic Center has one pair of truck risers available for use.
With the exception of load-in and load-out, the Center bay is to remain open and available for regular facility deliveries. The company may keep two trucks parks in the bays, but additional trucks will need to be stored offsite at the expense and arrangement of the company or presenter. A double-glass door personnel entrance labeled "Stage Door" can accommodate smaller deliveries.
The loading dock is connected to a hallway with offices, restrooms and dressing rooms. The south end (stage right) of the hallway hosts an additional entrance that measures approximately 5' x 6'.
Mail is only delivered directly to the Civic Center via USPS and FedEx. US Postal Service mail is only delivered Monday-Friday to the city mail room and is picked up by a Civic Center employee. Please notify us if you are expecting letters of packages to arrive around the weekend days. Packages can typically be collected near the backstage call board unless otherwise specified by the production or if space does not allow.
Laundry facilities for rent include 3 washer and 3 dryers and are available in the basement on stage right side of the building. Elevator access is limited on this end of the basement.
The stage right side of the basement is equipped with a passenger elevator that will reach the pit seating, lobby, and "star dressing room" levels. This elevator is used by the public during performances for access to and from pit seating. During performances use of the basement hallway, the freight elevator on stage left can be used to transport large loads to the stage level.